Asset Living Ltd T/A The Rooms Group
Privacy Policy May 2018
Our Commitment to Privacy
This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.
To make this notice easy to find, we have made it available on our homepage and at every point where personally identifiable information may be requested.
We are committed to protecting and respecting your privacy.
Please read this privacy policy carefully as it explains:
By using this website, you accept the contents of this privacy policy. This policy was last revised on 25thMay 2018. If you would like to comment on this website or our privacy policy then please email [email protected].
Who are we?
Asset Living Ltd trading as The Rooms Group is a company specialising in property investment and property management. The registration number for Asset Living Ltd T/A The Rooms Group is 10279583and our registered address is The Rooms Group, Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN
At Asset Living Ltd, we take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number ZA230045and we are the data controller of any personal data that you provide to us.
The Data Controller of your information is Asset Living Ltd of Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN.
Any questions relating to this notice and our privacy practices should be sent to Mr Andrew Gaught,
[email protected], 07771 490768.
Personal Information we may collect:
How we collect information about you
We collect and process information which:
Purposes of holding and using this information
How long personal information is held for
We will not hold personal information for any longer than is reasonably necessary for the purposes detailed above.
For tenants, we will hold your information throughout the tenancy and for a reasonable period of time thereafter in case there is a dispute or pending legal action.
For landlords we work with we will keep it for the duration of our contract with you and for a reasonable period of time thereafter in case there is a dispute or pending legal action.
How we keep your information safe
We process and hold all personal data we collect in accordance with the principles of the GDPR and all other applicable laws relating to data protection.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Sharing of Your Information
We will not sell, distribute or lease your personal information to third.
Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and any UK/EEA service providers will be bound under the privacy laws which requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Transfers outside the UK and Europe: Your information will be stored within the UK, EEA and on the cloud storage and accounting systems, which servers are based in the United States of America and New Zealand. Where information is transferred outside the UK or EEA, we do our utmost to ensure that there are adequate safeguards in place to protect your information in accordance with this notice.
We use the following service providers who specialise in secure online capture. However, if you are not comfortable with any of these third parties having access to your information, please let us know.
The safeguards for your Data Protection for our service providers can be found on:
Dropbox (file storage) - https://www.dropbox.com/privacy2018
Xero – https://www.xero.com/uk/about/terms/privacy/
Insightly – https://www.insightly.com/privacy-policy/
Security
We are committed to ensuring that your information is secure. When you give us personal information, place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected], or write to us at: Asset Living Ltd, Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN
You have the right to ask for a copy of the information we hold about you.
Complaints Procedure:
Should you wish to complain about the use of your information, I/we would ask that you contact me/us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/our use of your information. The Information Commissioner’s contact details are noted below:
Contact us:
You can address any questions, concerns, comments or complaints or requests regarding this Privacy Notice to the Data Protection Officer at [email protected]
Our contact information:
Asset Living Ltd
Office 7
35-37 Ludgate Hill
LONDON
EC4M 7JN
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: [email protected]
Privacy Policy May 2018
Our Commitment to Privacy
This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.
To make this notice easy to find, we have made it available on our homepage and at every point where personally identifiable information may be requested.
We are committed to protecting and respecting your privacy.
Please read this privacy policy carefully as it explains:
- the types of information we may hold about you
- the purposes for which we hold this information
- how we use this information
- how long we will keep this information
- how this information is kept safe
By using this website, you accept the contents of this privacy policy. This policy was last revised on 25thMay 2018. If you would like to comment on this website or our privacy policy then please email [email protected].
Who are we?
Asset Living Ltd trading as The Rooms Group is a company specialising in property investment and property management. The registration number for Asset Living Ltd T/A The Rooms Group is 10279583and our registered address is The Rooms Group, Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN
At Asset Living Ltd, we take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number ZA230045and we are the data controller of any personal data that you provide to us.
The Data Controller of your information is Asset Living Ltd of Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN.
Any questions relating to this notice and our privacy practices should be sent to Mr Andrew Gaught,
[email protected], 07771 490768.
Personal Information we may collect:
- your name, date of birth, contact information including email address
- employment / income status
- financial situation and credit history
- information about your past, present and future addresses and your residential status at these addresses
- information about your use of our websites
- proof of identity, including passport, driving license, visa
How we collect information about you
We collect and process information which:
- You give us when you sign up using a form on one of our websites
- You provide to our third party tenant referencing partners
- You give us when entering into a business agreement with us
- You provide us over telephone, email or online during our application process
- You give us at networking meetings, or other business events
Purposes of holding and using this information
- Internal record keeping
- Administer your relationship with us
- To enable us to supply you with the services and information which you have requested;
- To analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
- To contact you in order to send you details of our products and services as well as informative industry news
- For all other purposes consistent with the proper performance of our operations and business.
- We may contact you by post, email, telephone, text or instant messenger.
- We do not sell, trade or share any personal information held by us except that:
- we may disclose personal information to our legal, accounting or tenant find companies
- we will disclose information held by us where required to do so by law or to assist with legal proceedings
How long personal information is held for
We will not hold personal information for any longer than is reasonably necessary for the purposes detailed above.
For tenants, we will hold your information throughout the tenancy and for a reasonable period of time thereafter in case there is a dispute or pending legal action.
For landlords we work with we will keep it for the duration of our contract with you and for a reasonable period of time thereafter in case there is a dispute or pending legal action.
How we keep your information safe
We process and hold all personal data we collect in accordance with the principles of the GDPR and all other applicable laws relating to data protection.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Sharing of Your Information
We will not sell, distribute or lease your personal information to third.
Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and any UK/EEA service providers will be bound under the privacy laws which requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Transfers outside the UK and Europe: Your information will be stored within the UK, EEA and on the cloud storage and accounting systems, which servers are based in the United States of America and New Zealand. Where information is transferred outside the UK or EEA, we do our utmost to ensure that there are adequate safeguards in place to protect your information in accordance with this notice.
We use the following service providers who specialise in secure online capture. However, if you are not comfortable with any of these third parties having access to your information, please let us know.
The safeguards for your Data Protection for our service providers can be found on:
Dropbox (file storage) - https://www.dropbox.com/privacy2018
Xero – https://www.xero.com/uk/about/terms/privacy/
Insightly – https://www.insightly.com/privacy-policy/
Security
We are committed to ensuring that your information is secure. When you give us personal information, place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected], or write to us at: Asset Living Ltd, Office 7, 35-37 Ludgate Hill, LONDON, EC4M 7JN
You have the right to ask for a copy of the information we hold about you.
Complaints Procedure:
Should you wish to complain about the use of your information, I/we would ask that you contact me/us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/our use of your information. The Information Commissioner’s contact details are noted below:
Contact us:
You can address any questions, concerns, comments or complaints or requests regarding this Privacy Notice to the Data Protection Officer at [email protected]
Our contact information:
Asset Living Ltd
Office 7
35-37 Ludgate Hill
LONDON
EC4M 7JN
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: [email protected]